Frequently Asked Questions

Voyage is based in Brisbane, Australia, where every piece is designed. Orders are packed and sent from Brisbane.

Yes, to most countries. Shipping to the United States and Canada is paused for now. The shipping cost for your country is shown at checkout.

Your order may attract import duties and taxes when it arrives. These are set by your government, are not collected by us, and are paid by you as the customer.

Each product page lists the sizes available for that piece. Our Size Guide has the measurements for every size.

If you change your mind, return the item within 30 days of delivery for a refund. It must be unworn, in its original condition, with tags attached. Return postage on a change of mind is at your cost.

Full details are in our Returns and Exchanges page.

Yes, free, within 30 days of delivery. Email info@voyage-classic.com with your order number and the size you need. We will email you a prepaid Australia Post return label and send the new size at no cost as soon as your return reaches us.

The item must be unworn, with tags attached. If the size you need has sold out, we will refund you in full. Details are on our Returns and Exchanges page.

Please allow 3 to 5 business days for us to process your order. We will email you with tracking as soon as it is on its way.

Your shipping email includes a tracking number and a link to follow your parcel.

Voyage is online only for now. Join the Convoy and you will hear about any events first.

Email info@voyage-classic.com with your order number, a short description of the problem and a photograph, and we will put it right.

There is no time limit on a faulty item and you do not need the original packaging. We cover the cost of returning it and refund the original delivery charge. Your rights under the Australian Consumer Law always apply.