Shipping policy
Order Processing
Please allow 3-5 business days to process your order. Expect an email within this timeframe to let you know your order is on the way!
Flat Rate Shipping
Orders are generally shipped within 3-5 business days using our preferred shipping provider. Shipping charges will be calculated at checkout.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery timelines and shipping options may vary depending on the carrier.
International Shipping
We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and they remain your responsibility as the customer.
Refunds, Returns and Exchanges
We accept returns up to 30 business days after delivery if the item is unused and in its original condition. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, we will refund the full order amount minus the shipping costs for the return. Approved refunds will be processed within 30 business days to your original payment method.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@voyage-classic.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@voyage-classic.com.